What can I do if a firework fails to function?
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What can I do if a firework fails to function?
PyroExpress customers can call our helpline. In the case of those who purchased from a dealer you should be able return the item for a full refund or replacement. If the item has partially fired, leave to cool down, then repackage the item in its original packaging and arrange a return. Reputable manufacturers will always be interested when a product fails and may help them pinpoint any unseen problems.
General Firework Information
- What should I do if a firework fails to ignite?
- Can I dispose of spent fireworks on a bonfire?
- Can I light fireworks on the street?
- Can I light a private display for my friends and family?
- Can I use fireworks at any other time of the year?
- What can I do if a firework fails to function?
- My garden is less than 25 metres long can I still use Category 3 fireworks?
- What is the legal age limit for purchasing and possessing fireworks?
